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Dear Customers,
We thank you for your support and esteemed patronage. Over the time, the Company has been making it's best possible efforts to serve you efficiently. However, we are conscious that there is always scope for improvement. Hence,we sincerely request you to spare a few moments of your valuable time to complete this feedback form as an assessment of the services we provide you. Your response will go a long way in enabling us to improve our services further. We look forward to your continued support.
Name :
Designation :
Company :
Email :
Phone :
Kindly rate the efficiency levels on a 5 Point Scale ( 4=Excellent , 3=Very Good , 2=Good , 1=Satisfactory , 0=Poor )
1. Response time to your queries / grievances :
4
3
2
1
0
2. Extent of satisfaction with Company's response to your queries / grievances :
4
3
2
1
0
3. Services :
a) Construction Management
4
3
2
1
0
b) Project Management
4
3
2
1
0
c) Design Management
4
3
2
1
0
d) Rent An Expert
4
3
2
1
0
e) 3D Visualization
4
3
2
1
0
f) Environment, Health and Safety
4
3
2
1
0
g) Training
4
3
2
1
0
4. Interaction with Company Personal :
Personal Visits
Over Telephone
a) Courtesy / Politeness / Patience of Staff
4
3
2
1
0
4
3
2
1
0
b) Efficiency / The time you wait
4
3
2
1
0
4
3
2
1
0
c) Speed of Response
4
3
2
1
0
4
3
2
1
0
d) Problem Solving / Response in Emergency
4
3
2
1
0
4
3
2
1
0
e) Staff knowledge of services :
4
3
2
1
0
4
3
2
1
0
5. Rating in comparison with services rendered by other Companies
4
3
2
1
0
6. Name of Company against which benchmarked in 5 above :
Any specific incidence you would like to mention where we fail to meet your requirements.
Suggestion, Comments and Details, If any
Inquiry
Feedback
